Terms of service.

Welcome to CriticalWave Energy Solutions. These Terms of Service (“Terms”) govern your access to and use of our website, services, SMS communication, and related platforms. By accessing our website or contacting us via SMS, you agree to be bound by these Terms. If you do not agree with these Terms, please discontinue use of our website and communication channels.

1. Overview of services

CriticalWave Energy Solutions provides technical consulting services, project coordination and updates, document and service communication, SMS-based support for business-related inquiries, scheduling, and customer communication. Our services are intended for legitimate business purposes only.

2. SMS communication terms

By texting (407) 208-2094, you consent to receive one-to-one, service-related SMS messages, including project updates, scheduling coordination, document delivery confirmations, and responses to your inquiries.

• Messages are manually sent by a representative.
• Message frequency may vary.
• Message and data rates may apply.
• Reply STOP to discontinue SMS communication.
• Reply HELP for assistance.

CriticalWave Energy Solutions does not send promotional or marketing SMS messages and does not share SMS consent with third parties or affiliates. For full SMS policy details, refer to our SMS privacy policy.

3. User responsibilities

By using our website or contacting us via SMS, you agree to provide accurate and truthful information, use our communication channels for legitimate business purposes, refrain from abusive, unlawful, or harmful behavior, and avoid misuse of our website or messaging systems.

4. Data privacy

We protect your information using industry-standard security measures. Please review our Privacy Policy for details regarding information collection, use of personal data, sharing practices, and data protection. Your continued use of our services signifies acceptance of those policies.

5. Intellectual property

All content on this website—including text, graphics, logos, documents, and media—is the property of CriticalWave Energy Solutions or is used with permission. You may not copy, reproduce, distribute, modify, sell, or license content without written authorization.

6. Limitation of liability

CriticalWave Energy Solutions is not liable for interruptions in service, technical issues with SMS delivery, delays caused by carriers or third-party platforms, or losses or damages arising from misuse of our website or communication channels. Our liability is limited to the maximum extent permitted by law.

7. Third-party service providers

We may use trusted third-party vendors to assist in SMS delivery, communications routing, and technical infrastructure. These vendors operate under strict confidentiality and do not have permission to use your data for marketing or non-service purposes.

8. Changes to these terms

We may update or modify these Terms at any time. Changes become effective immediately upon posting on this page. Your continued use of our website or SMS communication constitutes acceptance of the updated Terms.

9. Governing law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws principles.

10. Contact information

For questions regarding these Terms or our policies, email info@criticalwave-es.com.